Shipping Policy

At Silver Squirrel Engraving & Gifts, we're delighted to offer free standard shipping on all orders totaling $99 or more within the contiguous United States. Here are the details of our shipping policy:

  1. Qualifying Orders: Orders totaling $99 or more (excluding taxes and any discounts) are eligible for free standard shipping within the contiguous United States.

  2. Shipping Method: Free shipping provides for the cheapest option to ship the piece to you. For most US locations, this means your order will be shipped via USPS Ground Advantage, which typically takes 5-7 business days for delivery. Please note that USPS Ground Advantage is an unguaranteed service.

  3. Delivery Time: While USPS Ground Advantage usually delivers within 5-7 business days, please be aware that delivery times may vary, especially during peak seasons or unforeseen circumstances. Additionally, shipments to Alaska (AK) and Hawaii (HI) have proven to take longer than the 5-7 days promised by USPS.

  4. Order Processing Time: Please allow 2-3 business days for order processing before shipment. Orders placed on weekends or holidays will be processed the following business day.

  5. Contact for Expedited Shipping: If you believe your package may be subject to slower delivery times or if you require expedited shipping, please contact us before making your purchase. We can provide you with a quote for faster shipping options based on your location and delivery needs.

  6. Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

  7. Exclusions: Free shipping is not applicable to orders shipping to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, or international destinations. Expedited shipping options are available for an additional fee.

  8. Additional Charges: Any applicable taxes, duties, or customs fees are the responsibility of the customer and are not included in the order total or shipping cost.

  9. Shipping Address: Please ensure that your shipping address is accurate and complete to prevent any delays or misdeliveries. We are not responsible for packages delivered to incorrect addresses provided by the customer.

  10. Questions or Concerns: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.

Thank you for choosing Silver Squirrel Engraving & Gifts for your engraving and gifting needs. We strive to provide you with a seamless shopping experience and high-quality products.